Update: Did get my money back from the credit card company, was sent to a collection agency. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . All it says is "access to services". That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. My husband and I were scammed also. They promise you everything and deliver NOTHING! In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. Its very important to google the company and read reviews about them especially if you put out big money . I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Has anyone successful stopped paying maintenance fees? this is a site in teh USA who says they files a case. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. We signed yesterday and they said we cant cancel it. I have a duplicate copy of that . File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. These same complaints can be found all over the internet on various forums and review websites. Take action now! Sunset Group, Sales Dept. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Historical Court Records (more than 50 years old). I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. In some cases, your timeshare developer may offer an official exit program. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. The Sunset Group is a scam. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! 3. 1. Were eager to assist in any capacity we can. Thanks. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . 1. Walking Away From Timeshare Maintenance Fees - Is It Smart? Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. It has now been almost 5 months and I am losing faith they will ever pay me back. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. I also sent registered letters immediately just to be sure and cover all angles. Well! i cannot find anything out on this case though. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. How To Cancel a Vacation Village Timeshare? Sunset Group, Customer Service Center - csc@sunset.com.mx. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. We would alert against working with companies that have been known to scam individuals. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. This is designed to make it easier for people to get out of their contracts and make better choices in the future. Jan 06, 2019 4:36 pm EST. For example, you could sell your timeshare privately on a resale website. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. I was scammed in May 2018. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". How to Get Rid of Cancun Palace Resorts Timeshare? There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Sunset Beach Group review: Scam. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. I bought their package and regret it very much. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. Her "closer" finally agreed to text me the details. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. If a hurricane destroys the building, there is no required repair or fix. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. This will surely increase the credibility of your complaint. I totally regret this. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. The first was to continue with the upgrade - which we did not want. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. It's such a shame that these crooks are taking advantage of vacationers. If anyone has information on contacts I would appreciate the info. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor Customer service contacts and company information. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. There are options for getting out. We did continue our vacation and had a great time in Cancun. Walking Away From Timeshare Maintenance Fees This will Happen. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Sunset Groups ratings and reviews reflect all of these issues and complaints. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). I only get emails. FBI are investigating on that matter for international crime. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Try Profeco, and don't take no for an answer. We also use third-party cookies that help us analyze and understand how you use this website. I wish I had done some research about them. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. I insisted that they email me the properties that are offering n the package as destinations. Utah Courts - Court Records And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. There are other, more reputable companies out there that can help you cancel your timeshare contract. Unfortunately we didnt realize we were being scammed until later. 9. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. Please visit this website (specially the video section) to know in detail how these companies operate. If there is a lawsuit please let me know, I was a victim too. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. I live in Australia. Others have said that. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. I almost got scammed myself. If they try to weasel their way out of using one, that should be an immediate cause for concern. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Sunset Solutions Group Reviews, Complaints, Customer Service - Revdex.com An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. Instead of waiting around thinking the solution will present itself to you. This was in March and up until this day they still haven't paid our membership to Ice Gallery. Necessary cookies are absolutely essential for the website to function properly. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. If there is somesort of class action please count me in. We finally caved in and agreed to meet the last day that we were there. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. These cookies will be stored in your browser only with your consent. Ripoff Report | Sunset Group Review - Cancun, Internet The lawyer says most of the time it just disappears after they ding your credit. But opting out of some of these cookies may have an effect on your browsing experience. sunset group / fraud and dishonest. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. We needed a cab to our hotel from the airport. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. What should we do? In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose You can imagine that I that point I knew something was wrong with this and I was dealing with cons. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. They refuse. How to get rid of a Mayan Palace Timeshare? We were being scammed and taken advantage of financially. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. I also almost got scam by Sunset World too . We did so and provided proof of our claim. a complaint VS. Sunset . They are Unethical, dishonest and should be put out of business. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. Share your photos and videos with others to prove the truth of your words. Not sure who to start legal proceedings through. These companies specialize in helping people just like you get out of their timeshare contracts. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. You dont need to go through the process alone our company is here to help! You will speak with two reps who tell you that they are giving a . While assessing an agreement, watch out for any irregularities, as they might highlight a scam. They tell you lies to make you buy their packages. The Judge overseeing this case is EDWARD NICHOLAS. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. Sunset Group, Resort Management Review - Ripoff Report Write a review Sign in. All they would say is "that is what your maintenance fee guarantees". Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Please don't fall for anything that has Royal Elite's name on it. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. All information on this website should be used as educational material. Submit a complaint and get your issue resolved. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. Please repost. Hopefully USA will read all of these issues; FBI please help . It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". They would not allow us to roam the facility or talk to any of the guests. If there is an Action Lawsuit going on some one please contact me thank you. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. There are no reviews yet. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. We decided to fight this through our credit card companies. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. It is part of the Sunset World Company. I'll never agree to waste a full day of my vacation with these scammers again. Menu. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. We hope this article has been helpful. This was again was a bad mistake. I said "I said mail, not phone, not fax, and not email". Sunset Beach Group review: Scam - Complaints Board Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. It says right in the contract that you own nothing, it is a membership fee. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. I kept going back and forth with them. 5 minutes of your time could help you resolve this nightmare once and for all. www.sunsetscam.com Hello. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. 2. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Search Close. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. when we went to the sellers office we were told they do not buy back units. this is a forum with more complaints made to royal elite: In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. The first thing you need to watch out for is the timeshare sales pitch. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt YOUR PERSONAL INFORMATION IS SECURE. Sunset Solutions Group Response Apr 23, 2020. Can You Get Rid of a Sunset Group Timeshare? The last thing you want is to hand over your hard-earned money to a scammer. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. #5. This is when we knew the postings on the Internet were so very true. These are more complaints about this resort: This turned out to be a Big Mistake! 4. Im Michelle. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. The above comments confirmed my suspicion of a potential scam. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. As our team reviewed the website, the first thing we came across is the no up-front fee required . In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Average Cost to Get Out of Your Timeshare? Never spoke to them before. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Kings Creek Plantation Timeshare Cancellation? Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. We kept telling them that we had some place to go and were late and we needed to leave. There have been several class-action lawsuits filed against Sunset Group in recent years. Youre not the only one wanting to ditch their Sunset Group timeshare. Records of municipal courts and justice courts are housed here also. . And you cannot trade your 'private residence' to go somewhere else if it is destroyed. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Never begin working with a company without first having everything written down in a legally binding contract. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it.
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