School of Rock franchise complaints include lack of support, high management turnover, dictatorial management led by CEO Dzana Homan, poor communication and franchise relations. FranchiseComplaints.org was created to (1) facilitate research and encourage discussion of and due diligence on franchise opportunities and franchisors and (2) to help businesses with sales enablement by providing the most accurate franchisee contact lists available. Enjoyment and love for music are universal, and therefore, The School of Rock methodology can translate well into any country and culture. I have purchased my first franchise recently. Are FRANNET Franchise Consultants Trustworthy? Otherwise, stop charging US for the work that YOU are supposed to be doing. The fact is they have not figured out how to make a turnkey business. Each of the companies on our list of the Most Innovative Franchises has developed and implemented products, processes, or services that enable and sustain growth and long-term relevancy. This rating has improved by 1% over the last 12 months. Get that fat Asian bitch out of my school Ms. Homan when she found out that an employee had given her two weeks notice. 4 min read. We do it as a labor of love. Club Fierce is under threat. Many assurances when we were courted, but after the sale and the insertion of a new CEO there was a radical shift. She did so much damage, it may be unsalable. Its a franchise that requires a lot of personal attention and is not an investment. but within minutes owners push out video content and share with other owners for a fraction of the cost. I was warned by some unhappy franchisees before I decided to move forward. She also refuses to recognize the Independent Franchisee Association (IFA), and confronts those who dare to complain about franchisee treatment even when those complaints were voiced in private group conversations. Personalities clashed between managers countless times throughout my tenure there, and I firmly believe the School would be twice as successful if the. We need more students and our franchisor either has no idea how to do that or chooses not to spend to grow the business. Liquid Cash Requirement: $100,000. Join the fastest-growing music education experience in the world. Weve received complaints that the School of Rock franchisor has adopted a condescending, bullying approach to its relationship with its franchisees. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. . As we look to the future, we are excited to broaden our impact and provide more young people with the opportunity to receive music education and unmatched performance opportunities in this thriving market.". Threatens franchisee of one of the largest schools with kicking her out of the system because the franchisee disagrees with her strategy. While I love what we do at the school level and feel this is incredibly rewarding, I have no real confidence in the future due to Dzana Homans leadership. This is the . School of Rock was awarded US Patent 10,891,872 in 2021 for its innovative music education method. 4 stars. The initial franchise fee is $40,000. Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Growth with little support and a completely dysfunctional relationship with the CEO. Advertising Fee. It doesn't feel like I'm "going to work" since I'm going in to do something I love each day. Basically acquiring a location with no risk and with the grunt work of community awareness spear headed by the initial investment of the trust fund kids. Franchise Business Review's 2023 Top 200 Franchises and Culture 200 . The CEO Dzana Homan is doing a wonderful job at destroying the company that used to thrive because of the culture and passion for music education. Search reviews. There are other business issues that are pretty bad in this franchise. On Fishbowl, you can share insights and advice anonymously with School of Rock employees and get real answers from people on the inside. School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2022 by Franchise Business Review. School of Rock, a private music school in Midtown Palo Alto, is facing a civil lawsuit stemming from incidents of sexual abuse against a 15-year-old student by one of its instructors in 2017. Mark Sheffield was nominated by the School of Rock franchise leadership team in the Freshmen category for a 2021 Franchise Rock Star Award. Skeletons not to be discussed, because there was no interest in addressing the root problems inherent in the business. These new hires include a COO and several Franchise Business Consultants, which are supposed to provide support at the school level. For more options and additional information, visit our. One of the ways she does this is through her preference of speaking to owners individually. Dear Broke Owner, If they eliminated the Brand fund would that help? There are many smart owners with skill sets that exceed those on the corporate side and to have to work in this environment is really counterproductive. This does mean that you don't get those FT benefits, which is likely intentional. However, results were delivered in a pick your favourite approach, and the real issues were left in the closet. I saw 8 instructors quit in a month. Maybe a few vodka and orange juices will help. Bill & Ted's Excellent Adventure is a 1989 American science fiction comedy film directed by Stephen Herek and written by Chris Matheson and Ed Solomon.The first installment of the Bill & Ted franchise, it stars Keanu Reeves, Alex Winter and George Carlin.It follows Bill (Winter) and Ted (Reeves), who travel through time to assemble historical figures for their high school history presentation. The business is super rewarding, but rewarding seldom pays the bills. Please comment below or email us in confirdence at UnhappyFranchisee[at]Gmail.Com. Last minute: my buddy just got called to the office. - Robust catalog of music to learn and teach. I know both sides of the coin. Shes not pretty enough for LA Ms. Homan regarding coworker. People are really left to their own devices, which is maybe ok if you are an experienced owner, but it is not really fair to new owners who buy in expecting a formal franchise relationship with best practices around managing a music education business, when there are none. Question: Has anyone attempted to communicate these complaints to management at Sterling Partners? They are as culpable as she is. 4 company employees have reportedly resigned in recent weeks. The relationship with the executive management team is not pleasant one, and is often confrontational. She has targeted high profile franchisees and initiated default proceedings against several of them. I opened the first location in 2014, and in 2015 decided it was not worth the investment to open my second location. Owners got into this to make a positive difference in the lives of others, and many have developed health issues, relationship issues, and have drained retirement savings. Written by Matt Cain and David Andrew WilsonConcept development by Arlene PhillipsDirected by Jonathan O'Boyle Choreography by Arlene Phillips HOME, Manchester18 July - 12 August, 2023 It's summer in Manchester. I have hope that if they can replace her and retool the senior team, we can get this to work. School of Rock was identified by Franchise Business Review as one of just 100 franchise brands to be named an award-winning franchise in its 2022 report on the Most Innovative Franchises. "It's gratifying to be ranked among the top 200 franchises once again, said Rob Price, CEO of School of Rock. 124. This intimidation is why when there have been calls with her and the owners, there are no questions. In an interview published on Forbes.Com, Homan stated that she believed in granting franchisees a degree of independence. She claims that she is approachable, yet has not even acknowledged the last three emails that I have sent much less given a response to my concerns. Worked for the most privileged folx that had no concept of people surviving off of their wages. SNC-Lavalin launches strategic review, tries to put cash-draining contracts behind it . The initial investment for a School of Rock franchise is approximately $395,800 - $537,400 including a $49,900 franchise fee. If you dont comply to MONTHLY P&Ls (when we signed on, there were no P&Ls collected and were told maybe annually would be the request from corp) you are in default and will be sent a threatening letter from corporate. Today we're an almost 300 unit global brand, boosting the lives of over 40,000 students in 9 countries. [untrue]. Has call with Franchise Advisory Committee and tells them they are to dismantle. By continuing to use our site, you are agreeing to our cookies policy. In three years, we have lost a significant amount of knowledge due to the departure of long term employees, some of whom were original to the Paul Green School of Rock Music. Drinks vodka and orange juice in office and becomes inebriated. According to anonymously submitted Glassdoor reviews, School of Rock employees rate their compensation and benefits as 2.6 out of 5. One had a mental breakdown and could not function for a year or so. - Take the first pro I listed and reverse it. The total investment necessary to begin operation of a School of Rock business is stated to be $136,850 to $339,100. Many franchises fold under the pressure and the main company ends up taking over. Her focus is on petty things and she misses the point on major issues. By continuing to use our site, you are agreeing to our cookies policy. These are not absentee owners who choose to work elsewhere and let their business run. My experience as a franchisee matches up with the above. The numbers tell the story. It always seems that issues are raised, then ignored. Great culture and the fact that we change kids lives is fantastic! No-Nonsense Hype-Free Franchise Issues & Discussion Site. Great company culture and support when needed. CANTON, Mass. Feb. 27, 2023 School of Rock, the leader in performance-based music education, has been named the Grand Champion of the 2023 Global Franchise Awards, the most prestigious Global Franchise award. 5 stars. I love my students, my parent community, my teachers and my staff. A little about Franchise Complaints. A survey was conducted last April and HEAVILY promoted by corporate executives. Management is extremely lazy, very low pay, equipment in the school is consistently broken, wifi doesn't work great which makes it harder to teach, app is shoved down your throat and students do NOT like it. But there is no one with a music background innovating new programs or delivery of current programs. Our Shorewood location has had a significant impact, having reached thousands of families with our community-enriching program and introducing them to the ever-evolving and powerful language of music.". She points to these calls as demonstration that she is engaging but this is not engagement. Thanks for these comments. Makes zero sense. We look forward to continuing to provide our franchisees with the support and resources they need to be successful.". Requests for meetings, follow up from meetings no agendas, no action, no results best sums it up. 3 stars. Takeaways and action items are like dust in the wind. No benefits but they do offer 401k. School of Rock Franchise Initial and On-going Franchise Cost. Dzana is BIG on PROMISES, short on DELIVERY. Failure to acknowledge owners assoction to have 2 way communications with owners since 2015 the members have created an Independent Franchise Association to try to bridge relationships between owners and corporate and work together to fix problems and grow the business and the brand. We have asked for editable marketing materials to use in local markets only to be met with demands for phone calls to be called down by the principal and berated. UPS Customer Centers: On-site UPS Evening hours are the hours of each day between 4 p.m. and 8 p.m. the time after office hours and just before the sun sets. Ceases all progress with no alternative plan. They are good at squeezing every nickel out of the network, and then if we say ouch they get pissed and say we are a handful of complainers. This year, nearly 38,000 franchisees completed our survey and from there we identified the franchise brands with the highest levels of satisfaction and performance to educate potential buyers about which franchise to invest in. Still hardly above $20/hr after all this inflation and cost of living increase. Double Dipping? To learn more about School of Rock franchise opportunities visit http://franchising.schoolofrock.com/. Wondering if any of the former franchisors miss her? School of Rock was among over 360 franchise brands, representing nearly 38,000 franchise owners, that participated in Franchise Business Reviews research. Ms. Homan had previous educational franchise experience with FutureKids, Goddard Early Learning and Huntington Learning Centers. He currently owns four schools in Latin America: Los Dominicos in Chile, Santiago in Chile, Polanco in Mexico, and Bogot in Colombia (Colombia). 273. This rating reflects the overall rating of School of Rock and is not affected by filters. other music schools offering a similar product pay about 5-7$ more per hour. An anonymous franchise owner wrote to us: Over the course of the last 3 years, almost the entire corporate team has changed after the new CEO [Dzana Homan ] was hired, and several new hires left after a short tenure. That is definitely a type of support. I, for one, dont and would welcome a change at the top. Dzana is stubborn and/and or ignores us ftanchisees, Adittionaly she shows no interest in franchisees outside the US, no longterm goals for the brand, and she also sweeps problems under the rug, and has made false promises. My understanding is that the Sterling Partners Board was made aware of these issues as well as others, and they have done nothing about it. Vendor relationships, technology improvements, curriculum enhancements and development, corporate and academic partnerships so many promises and so short on delivery. School of Rock has an overall rating of 3.7 out of 5, based on over 306 reviews left anonymously by employees. 182 Likes, 3 Comments - School of Rock Brasil (@schoolofrock.brasil) on Instagram: "A School of Rock acaba de ganhar mais um prmio: o Global Champion. If Sterling would recognize that the owners are the precious mindshare in this company and work with us, we can build a great organization where everyone wins. This is not the business that I bought into and has seriously declined within the past 3 years. School of Rock was among over 300 franchise brands, representing more than . To identify the companies on the list of this years Most Innovative Franchises, Franchise Business Review analyzed 18 months worth of data from over 30,000 franchisees representing more than 300 brands. I hope that whoever is in charge this (the SOR Board?) There is this freedom of determining who you as an individual, CEO Homan stated that she believed communication with and respect for franchisees is critical: One thing that Ive learned is to engage with your franchisees, and be in communication and conversation all the time I came to franchising as a franchisee. Employees also rated School of Rock 3.5 out of 5 for work life balance, 4.2 for culture and values and 3.1 for career opportunities. Love the students and overall environment. Dzana can claim that the system is growing, but how much more would it be growing if it was healthy? Get your P/L on time or or get a compliance letter, but she can give no real direction on copyright issues. Tells Schools she is coming to visit the school and will attend the schools event . <br>Started career as Business Development Executive in Mechanical Industry however what really grabbed my attention is Brand Management.<br>Started this Franchising journey with one best platform back then called Franchise India. Shouldnt they be marketing our business so as to become a household name? But Dolly Ravage, who runs the club and is the unofficial . There are no standard operating procedures, no training manuals, no training department, no curriculum, and no support in regards to operating our business effectively or developing leads. I have no doubt that this system can be nurtured and can grow, but not with this administration and this CEO. Misses call after call after call while team members were working diligently to solve copyright issues and curriculum issues with Hal Leonard publishing. School of Rock has an overall rating of 3.7 out of 5, based on over 308 reviews left anonymously by employees. "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price, CEO of School of Rock. Esse o maior prmio do Global" Dzana states that there are two Music Directors (they were initially announced as managers btw.) Site Selection and Leasehold Improvements: $237,000 to $275,000. Its also a part time job so its never been a problem that Im a gigging musician and have to go on tour with my band sometimes. Several franchisees are looking to sell. This is a great business with great people in the system who want it to be successful. Section I - School of Rock Franchise Costs. "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price, CEO of School of Rock. Start your review of Eagle Rock High School. Dzana Homan is a disease to this company. Seems like the complaints stopped after the leadership change. ALL POSTS Dzana Homan Kids Franchises SCHOOL OF ROCK Franchise Tutoring franchise SCHOOL OF ROCK Franchise Complaints: Corporate Employee Turnover June 16, 2017 ADMIN 12 Comments CEO Dzana Homan , Dzana Homan , education franchise , When tools or products are released, its hard to tell if legitimate stakeholders were engaged, and deliverables were tested for usability and quality prior to launch. A documentary focused on the murder of Vernon teen Ashley Wadsworth aired on British TV Thursday. Visit FranchiseBusinessReview.com to see the full description of the 2022 Top Franchises. She goes after franchisees who speak up instead of genuinely seeking to fix problems. There were a lot of promises of support but very little delivery. CANTON, Mass., Feb. 27, 2023 /PRNewswire/ -- School of Rock, the leader in . In 2018 School of Rock reacquired 21 locations from franchisees and had one closure. Were all hoping to make this business successful but that wont happen in the current environment. As educators, we're trailblazers with our performance-based model of music instruction. The company also sells musical instruments and music gear through its GearSelect program. Best place to work, hands down. Pros & Cons are excerpts from user reviews. The corporate team does a great job of selling franchises with little to no support once opened. High royalties, uncooperative leadership, ineffective and expensive technology systems so many reasons to look elsewhere to park your investment funds. Seen and worked for multiple brands from . This award is given to one winner who has distinguished themselves most in the franchising industry in the opinion of the judges. Keep them coming. James Adam Jenkins Criminal History. 6/5/2009. Group learning teaches both technical and soft skills and this revolutionary approach increases retention, results, and brand consideration. The initial start up was 3x what we were quoted and instead of meaningful support I was repeatedly told I needed to purchase expensive unnecessary equipment. The job is becoming very corporate. It was not like this when we bought into this business. The result, claims franchisee(s), is a reluctance to renew on the part of franchisees: the franchise disclosure document leaves out a significant cost and management component related to securing copyrighted music for the music that is taught in the schools the franchisor is pushing other licensing costs onto the franchisees, as well as risk related to securing copyrighted music. "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price, CEO of School of Rock. Nineteen-year-old Wadsworth was murdered in the U.K. Feb. 1, 2022, by Jack Sepple, 23, who she had travelled to England to meet after connecting with him online. Weve been promised some great video content to come. We all need a change of leadership. Royalty Fee. Basically her direction with this is how to fly under the radar, but no real solution. As someone with a bachelor's degree, I could charge much more for lessons on my own at almost 4x the price. School of Rock Named a 2022 Top Franchise by Franchise Business Review. Join the School of Rock franchise family today and prepare to change your life! I love the business itself and that is what keep me (and probably a lot of owners) in the professions. This rating has improved by 2% over the last 12 months. School of Rock Franchise Opportunity. So does this model make financial sense now? The initial investment for a School of Rock franchise is approximately $395,800 - $537,400 including a $49,900 . I have had as many FBCs as the number of years that I have been open and no regular support from any of them. Little has been said about the real heroes in this business. Fix the leadership and the problems that prevent owners from being successful and the brand and system will grow. Unless you are fond of creating problems for yourself, you will keep your mouth shut and stay off her radar. It's unpaid but you know it's SOR. Owners are treated like low level subordinate employees and there is little respect for the fact that most are successful in their careers and have much to offer to build the business. Releases Black Friday marketing collateral with African American student as the model. 70% of employees would recommend working at School of Rock to a friend and 57% have a positive outlook for the business. I also am embarrassed by the lack of action of the senior management team. The current mindset is that owners are unpaid laborers who should be on call to manage the business at all hours (because you could get a lead at 3 am that you should respond to within 10 minutes), be subjected to the dominance of the operations and leadership group and hold ALL OF THE RISK in the business.