We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. My Mother has been seen in person and care excellent General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery There are over 5,450 part-time careers in Crawley waiting for you to apply! Report review titled Very grateful as unsuitable. Saxonbrook Management Team. Maidenbower Square Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Please note on the form that you have sent these details in reply to your online review response. Ask a Nurse However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. I am pleased to hear that you have had a positive experience with the Practice. Can this really be good for patients!!! Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today. 2018. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. University Of Leeds. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. We close for lunch between 12.30 pm to 1.30 pm General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Let us know your preference. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. Under current Data Protection legislation, no confidential data is permitted to leave the EU. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . 14 Haslett Avenue West The Doctor that has looked after my Mother has an understanding manner of her age and independence Map, Ask a Doctor Ask the Practice Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Saxonbrook Medical is managed by Saxonbrook Medical. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. The practice has introduced a new system where you have to make an appointment online. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Crawley Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. We are fed up chasing back and forth to get these things sorted. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Thank you so much for taking the time to post this kind and positive review. 69.0% vaccinated, of 1430 eligible people. Crawley We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. If you call for help you don't get it. 840 were here. phone . We would also like to use analytical cookies to understand how our site is used and improve user experience. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. The practice were working to make improvements and there. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. The provider was aware of the requirements of the duty of candour. Menu http://www.saxonbrook.net/staff1.aspx?t=1 Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Can this really be good for patients!!! Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Kind Regards, Sarah. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Click the title bar on any of the report introductions below to read the full entry. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. Kind Regards, Saxonbrook Medical Team. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet. Clinical audits were undertaken and we saw evidence that some of these were full cycle. As this is an anonymous platform we are unable to contact you directly. On 8 November 2016 we undertook a further comprehensive inspection. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. PRESS RELEASE: 26th March 2021. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. We've put some small files called cookies on your device to make our site work. Thank you, Saxonbrook Medical. Outside of practice hours, call 111. Map, Ask a Doctor It reminds the audience how important vitamin C is for their immunity creatively. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Let us know your preference. 14 Haslett Avenue West Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website Thank you for taking the time to post a review. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. 72.00% reviewed by GP, out of 50 patients diagnosed. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. Report review titled Dissatisfied as unsuitable. as unsuitable. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. As this is an anonymous platform we are unable to contact you directly. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia I am sorry to hear that you have been having trouble getting an appointment for a medication review. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Please do not send any patient information to this email address. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. review titled Practice playing Russian Roulette with peoples health! Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Cross Keys House Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . Sarah, Management Team. The design of this healthcare email is interesting and the content is very clear and precise. This GP surgery is not currently accepting new patients. Report review titled No appointment. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. However, this isn't the problem. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. review titled Impossible to get appointments, review titled Great HRT knowledge and support. It is very important to us that we get this sorted for you. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. I am sorry to hear you had a poor experience with us. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Crawley Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Sarah, Management Team. We will reopen 11th November at 08:00. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 Cross Keys House Thank you so much for taking the time to post this kind and positive review. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. We have a district nurse team attached to Saxonbrook Medical. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. - To look at a lump! However, they are employed by NHS West Sussex. RH10 1HS I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. My Mother has been seen in person and care excellent This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . 37.01% were satisfied, of 186 respondents. Post code: RH12 0DD Courtyard Surgery - Salaried GP. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. The team will be very pleased to hear your fantastic feedback. We will use a cookie to save your choice. We would like to look into this for you and get it resolved asap. Crawley Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. This is a rediculas system based on luck. West Sussex Someone needs to reviwe the whole thing & start again. Information about services and how to complain was available. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Report review titled Dissatisfied as unsuitable. Latest reviews for Saxonbrook Medical Centre. chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . Map, Northgate Surgery PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Patient Satisfaction with GP Practice Appointment Times. Saxonbrook Medical - Information about the doctors surgery opening hours, appointments, online. saxonbrook medical email . RH10 1HS Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. 26 March 2021. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. Report review titled Very grateful as unsuitable. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . removal of moles and skin lesions) - provided in-house and others. I have passed your feedback onto our team who will be really pleased to hear this. The practice has introduced a new system where you have to make an appointment online. Medical Center 127 suppliers on Yoys in Redhill, England: Epsom, Epsom, Ashlea Yoys B2B Marketplace Products Companies Distributors Dealers Contact The team will be very pleased to hear your fantastic feedback. We've put some small files called cookies on your device to make our site work. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. The practice had clearly defined and embedded systems to minimise risks to patient safety. Afternoon Christopher. 14 Haslett Avenue West Crawley West Sussex. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. Menu The service also provided support around the long term management of chronic conditions such as schizophrenia. Consult your healthcare provider! Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. Cross Keys House General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Saxonbrook Medical | Crawley Will have to go to a walk in center! As part of this agreement, additional team members have been recruited to be shared between the network practices. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. I am pleased to hear that you have had a positive experience with the Practice. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. RH10 1HS yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Advise you left a review and was asked to contact to speak to a member of the management team about it. We hope we can get this rectified for you soon. 82.32% with recommended measurement, out of 2,036 patients. Promoted placement and improved company listing. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. 4. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. review titled Practice playing Russian Roulette with peoples health! If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. What is happening? I have passed your feedback to the team who will be delighted to hear it. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. Diabetes - Managing Blood Glucose Level (HbA1c). Popular pages. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. 83.44% within a recommended level, out of 646 patients. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Report review titled Practice playing Russian Roulette with peoples health! As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London West Sussex 62.12% detected by practice, out of 66 new diagnoses. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Map, Ask a Doctor Menu Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. I am pleased to hear that the service you have received all round has been positive. Before you make your choice you can read more about our cookie policy. Contact phone: 01403 330 320. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. They dealt with the situation and treated my son in a timely fashion which was . I would also like to apologise for the service received when calling to the Practice. We will use a cookie to save your choice. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. West Sussex Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! Care Quality Commission Inspection Ratings. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Crawley Ask the Practice Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. Report review titled Practice playing Russian Roulette with peoples health! 14 Haslett Avenue West You can contact this general practice using the phone number 01293 450400. Please find more information on our practice in our Patient information leaflet. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Maidenbower Square Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. We've put some small files called cookies on your device to make our site work. I have made the management team aware that you will be in contact. We would also like to use analytical cookies to understand how our site is used and improve user experience. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Saxonbrook Medical | 24 followers on LinkedIn. New part-time careers in Crawley are added daily on SimplyHired.com. 811 were here. Report review titled No appointment. If you call for help you don't get it. West Sussex So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. Ask Reception. So let's hope its not cancer. Continue to work to improve patient outcomes (QOF) within the practice. Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. 0 0. Improvements were made to the quality of care as a result of complaints and concerns. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. The information on this page is for informational purposes only, and does not substitute medical advice. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. In emergencies, call 999 or go to A&E. Help is available from 111 Menu Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. 2015. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery.