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New. It's meant to be able to control the heating over the internet whist your away. Your Hive Hub 360 will work as normal until 31/12/22 when the sound detection add on service will no longer operate. A Hive spokesperson said: 'At Hive, weve got big plans to make Britains homes greener, so weve made the tough decision to discontinue our smart security and leak detection products. It was a system designed to be held together by the Hive Hub 360, which could also alert you to breaking glass, fire alarms and dogs barking. Don't worry, we will guide you through the whole process. Hive Thermostat Our award-winning Hive Thermostat could help you save up to 311 a year by never heating an empty home. We need to book another appointment for your engineer visit, so please tap here to continue. Personalized advice will be offered to improve your consumption and reduce its impact on your bill. Was 98.99 Save 9.00 (9%) 3 Dec 2017. It weighs 3.27 pounds. Products the company still lists as available for sale include the Hive Thermostat, an array of smart lightbulbs, smart door and window sensors, smart plugs and an electric vehicle charging station. User Guide (PDF) Hive 1 Thermostat Model: SLT2 User Guide (PDF) Smart Linked Thermostat Model: SLT1. We publish information on update support policies in a range of categories you can find out more in our guide to smart devices and security. Call us on 0333 202 9614 to arrange for a professionally trained engineer to install your product. Hive, the smart home company best known for its smart thermostats, is officially getting out of the home security market globally. Companies need to be transparent with you - as Hive has done here - on when they will stop support for smart products. Each Nest thermostat model comes with a Heat Link designed specifically for that model. It will honour 12-month warranty periods, and extended warranties. How do I reconnect my hive thermostat to my receiver? As such, the product will no longer be in warranty and isnt eligible for a replacement. The company's move to discontinue support for its home-security products comes at a time of intense competition and maturation in the smart home market. A Hive thermostat is intended to give you more control over your home heating and cooling. You also wont be able to access your in-app water usage history graphs. Ensure that it is not going in to a Wi-Fi extender or a modem box. Get early visibility of any problems, like a build-up of sludge in your radiator, so you can get things fixed quickly. Last updated 1 March 23. All rights reserved. boiler or heat pump). What is the difference between Hive and Hive plus? Set the temperature to suit you. Hive will continue to provide replacements for faulty devices within the 12-month warranty period, or in conjunction with an extended warranty subscription. This item is in the category "Home & Garden\Home Improvement\Heating, Cooling & Air\Heating & Cooling Appliances\Space Heaters". Sram Red Cassette 11 Speed Compatible With Shimano, To set up a Hive Hub, follow the below steps: Connect your hub to your broadband router using the Ethernet cable in the box. Before installing your EV charger, we need to send an engineer round to collect more info about your home - please tap here to book a visit. Were offering free upgrades to the Nano 2 hub for all Nano 1 owners with an existing Hive Live subscription. See how Hive compares to its competitors in our Nest vs Hive vs Tado showdown. Get your desired temperature. To install the thermostat, you need to be competent in electrical wiring and DIY. How many thermostats do you currently have? The Hive Thermostat is the best selling smart thermostat from Hive. Published 13 February 23, Treat your partner (and yourself) to 50% off sex toys in the Lovehoney Valentines sale, Tackle SAD symptoms with 34% off the 5-star Lumie Halo at Amazon, By Bethan Girdler-Maslen Hide and Seek is missing some OG maps). Yes you can. Click here https://www.paypal.com/donate/?hosted_button_id=R7L6Z4W4UYNYWquick video for hive active heatin.. "/> The original Google Home smart speaker, which launched in 2016, will hit the end of its guaranteed life in November of this year, while the Home Mini and the discontinued Home Max could be shut. 2023 Centrica Hive Limited (trading as Hive). 2195 sold. What is the difference between Hive and Hive plus? Chris is responsible for the editorial content of Pocket-lint, working across all sections of the site and contributing to all aspects of the site's direction. A Hive spokesperson said: 'At Hive, we've got big plans to make Britain's homes greener, so we've made the tough decision to discontinue our smart security and leak detection products. Before we can book your installation, we need to notify your Distribution Network Operator (DNO). This will be in line with our terms & conditions until the last support date of 01/08/2025. You can stop holding onto the buttons as soon as the . Yes, the only products that are being discontinued are our smart security and leak detection devices, plus some older models of the Hive Hub. Our app gives you control of every aspect of your heating. The only negative is that one of the thermostats disconnects/reconnects from the receiver pretty regularly. 9 Product description. At some point during your subscription, we may also ask you to tell us a bit about your home, e.g., building type, number of bedrooms, age or other. Using our Hive Heating Plus service, you can see weekly and yearly overviews of your usage and how changes in behaviour impact your spending with Cost View. Weve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like. When Amazon decided to introduce support for Zigbee - the communication protocol that Hive smart devices use, this caught the attention of many Hive users. . If you have a Hive Video Playback subscription for cloud video storage on your camera, Hive has said that it will continue for 'a minimum of two years'. This keeps your boiler highly efficient for usage and ensures that your hot water flow rate output is only when you want it. A Andy98765 Distinguished Member Jan 9, 2019 #8 As you can see below, we want all manufacturers to be upfront out about how long they will support their products, and support them for as long as possible. The Hive ecosystem of products and services is already capable of making todays homes smarter, simpler and cheaper to run. areas of your property. Your Hive Video Playback will continue to operate as normal going forward. If youve tried to switch your heating on from your Hive app or the online dashboard and it doesnt respond, please check the colour of the lights on your receiver (the white box usually near your boiler or hot water tank). Follow the steps below: 1. Hive customer support will continue to help with any issues that occur until 01/09/2023. However, the thermostat doesnt work with storage heaters or individual plug-in electric room heaters. Dual channel can only be used on boilers with control circuit inputs that use 230 V AC on the inputs. As part of our strategic review our parent company, Centrica, has decided that our business will be refocused around products, propositions and services that enable customers to lower their carbon footprint. For both thermostats, get a simple and affordable alternative to the C wire to connect them to a power source. Hive hasnt sold this camera since 11/11/2019. Combine it with Hive Heating Plus and this could go up by an extra 26 a month during the colder months. Is there more than one thermostat in your home? Readers like you help support Pocket-lint. Theyll need to make sure your Hive unit is connected correctly. 2023 Vox Media, LLC. The first thing to go looks like it is sound detection on. Just read in their FAQ that the SLT5 wired thermostats aren't HomeKit . Hive Active Heating V3 Smart Thermostat c/w Hive Hub (Conventional) 149.99 124.99. Hive Thermostat (UK only) Perfect for those that prefer a single ecosystem Specifications Dimensions: 100 x 100 x 48mm Screen: 3.5-inch color TFT display, 320 x 480 resolution Sensors:. Theyre both compatible with the same apps and boilers, and have most of the same features. Save 10% on the Hive Thermostat (and up to 26 a month during the colder months) with an annual or monthly subscription to Hive Heating Plus. Needless to say you should probably steer clear of purchasing any of the impacted devices, which are still being sold by third-party resellers like Amazon. Remove the batteries and put them straight back in again. Thank you for signing up to T3. But this isnt the first time Hive has taken the decision to scale back its business. Granted, I'm on a fairly rudimentary Hive setup with no individual radiator controls. Hive has stopped selling the cameras and alarm system on its own website, meaning you can no longer buy one direct from the company. Use the Up or Down icon to choose between Heating & Hot Water function, then tap Menu/Conrm to select Hot Water. Its also a good option if you have a larger home or one with thick walls, or if your boiler is hard to reach. Courtesy of Amazon Honeywell Home T9 All Rights Reserved. They will be able to talk you through all the features of your Hive unit, so you can make the most of your smart heating system. All rights reserved. Savings achieved could be higher or lower depending on the weather, previous energy usage, energy tariff, home and heating system properties and home heating habits. The smart home device maker says it's shifting its focus to products that make homes more energy efficient. Beyond that, the company is also ending support for its cameras and leak detection products. Were excited to take this even further and to play a key role in helping our customers accelerate their own personal Net Zero journeys. However, youll still be able to control your heating as you would with a standard wireless thermostat. . See our ethics statement. If cold weather is forecast, we'll let you know and provide tips to prepare. Hive Active Heating can be installed in less than 90 minutes by a pro. According to the Carbon Trust, having one installed can reduce your heating bills by up to 35%. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. However, too few brands actually are transparent - we surveyed 100 on specific support periods, but only 28 actually came clean with information we could publish. "At Hive, we've got big plans to make homes more energy efficient and cheaper to run," the company said. Nest wins. Hive Active Heating is the latest incarnation of their smart thermostat. Hive Multizone If you are a Hive Multizone customer, to chan e the zone name of each thermostat lo in to the Hive app or online dashboard and select Mana e Devices. Only use the energy you need. I've moved into a house that has Hive products installed, what . Read on to find out why weve made this decision and what it means if youre currently using any of these products. Why is my Hive not turning my heating on? If that happens, please let us know. This support will end on 01/08/2023. As CNET's VPN expert, Attila rigorously tests VPNs and offers readers advice on how they can use the technology to protect their privacy online and, discontinued operations in the US and Canada, Best Outdoor Home Security Cameras of 2022, Best Cheap Home Security Cameras for 2022, Do Not Sell or Share My Personal Information. The Hive Thermostat will set you back 179, and is available from Hive and Amazon in the UK. Welcome to the Hive Community, where you will find the answers to any questions about Hive smart heating, lighting, camera products and more. As you approach the thermostat, the screen turns on to tell you the temperature. After this, you can take it to your local Household Waste Recycling Centre. After September 1st 2023 Hive Leak will stop functioning, and by August 1st 2025 all its cameras and security system will have joined it. Set temperatures, boost your heating and more using its simple controls, or with the app. 5782908). they are now discontinuing the service in N. America and telling customers to recycle the cameras!